1. ABILITY TO ADDRESS COMPLEX PROBLEMS
Focusing on relevant elements to solve a problem
Analysis of potential consequences
Ability to make decisions
Taking on responsibility
Problem orientation
Challenge orientation
Systematic collection of data and information
From data collection to a detailed analysis of the context
Identifying key elements
Breaking down the problem
The climber's technique
Systematically gathering the necessary data and information
Specific goals of the analysis
Evaluating the quality and completeness of data and information
Checking the validity and reliability of data: handbook about which behaviour to adopt
Documenting the analysis process
2. ACCURATE ANALYSIS OF THE PROBLEM AND EFFECTIVE, INNOVATIVE SOLUTIONS
Documentary research and statistical analyses
Techniques and practical tips
Promptly proposing effective solutions
Looking for alternatives
Finding potentially innovative solutions
Consistency of solutions with the given context
Thinking outside the box
Sustainable solutions
Clear and detailed solution
Analysing advantages and disadvantages
Verification checklist