Persuasive communication

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

24m

Level:

Intermediate

Notes

Goals:

Enhancing the understanding of persuasion and negotiation models. Analysing the main persuasive techniques. Learning how to tell the difference among several types of mirroring, including formal tracing, identifying the opportunities and risks involved. Understanding the importance of using questions in persuasive communication. Developing the skills needed to become an excellent persuasive communicator and negotiator.

Plan:

1. Persuasion, negotiation and mirroring
Persuasion and negotiation
Characteristics of the negotiator
Persuasive techniques: tracing
Types of tracing
Formal tracing ( mirroring )
Risks and opportunities of tracing
2. Persuasive techniques and use of questions
Other persuasive techniques: questions
Closed questions
Open-ended questions
Checking questions
Biased questions
€ 140.00

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