Digital Skills Area

Digital skills are competencies that involve knowing how to manage and use information technology in an appropriate and critical manner in any context (work, leisure, communication). E-skills enable understanding the impacts of corporate digitalization processes and the importance of technological innovation and the use of new tools and work methods

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Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Level:
Beginner
Intermediate
Advanced
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Level:
Beginner
Intermediate
Advanced

Online Courses:

Basic computer security measures

Basic computer security measures

Having the tools to defend against cyber attacks. Knowing the characteristics, components and functionality of antivirus software. Knowing how to correctly share folders on the network and protect data from accidental loss. Knowing the various types of backup and...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
1h 3m
Level:
Beginner
Understanding the impact of digital tools and technologies on work

Understanding the impact of digital tools and technologies on work

Understand the impact of digital tools and technologies on work operations. Show an open attitude to work changes related to new technologies. Modify your way of working by adapting to new work methods and new str...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
35m
Level:
Beginner
Promote technological innovation and remote work applications

Promote technological innovation and remote work applications

Understand the relevance of technological innovations and show interest and curiosity. Adapt quickly to new tools and work methods, leveraging their benefits. Tackle new job demands with enthusiasm, linked to their use...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
37m
Level:
Intermediate
Find data and information online

Find data and information online

Know the techniques for retrieving useful data and information for work on the web securely. Learn how to best use search engines. Learn what the main sharing tools on the web are and how file sharing sites can be used. C...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
1h 20m
Level:
Intermediate
People Analytics and human capital management

People Analytics and human capital management

Explore the applications of people analytics in HR and optimize the HR function in the digital age. Evaluate the benefits of data analysis from a managerial and operational perspective. Use collected data for planning...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
1h 16m
Level:
Intermediate
Cloud computing

Cloud computing

Know what cloud computing is and its purpose. Distinguish various cloud service models (SaaS, IaaS, PaaS). Understand benefits and challenges of managing and sharing devices and data for all organizations, public or private. Analyze examples...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
39m
Level:
Advanced
Cyber attacks and risks for work activity

Cyber attacks and risks for work activity

Acquire skills for a culture of cybersecurity. Understand the sources of cyber threats to data and document security. Be aware of the importance of risk analysis, assessment, and management. Know...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
1h
Level:
Advanced
People analytics and data analysis

People analytics and data analysis

Understanding the importance of people analytics in relation to the analysis of digital data and the use of quantitative reports and related statistics for personnel management. Correlating Big Data to descriptive and predictive analysis and the decision-making phase. Analyzing...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
1h 16m
Level:
Advanced
Benefits of technologies for entities, companies, users, and customers

Benefits of technologies for entities, companies, users, and customers

Analyze the impacts of digitalization on the organization, customers, and users. Identify possible technological tools and solutions to improve efficiency and optimize processes. Promote innovations to be implemented, enhancing future...
Area:
Digital competence Area
Competence:
Digital Awareness
Duration:
37m
Level:
Advanced
Storytelling

Storytelling

Understand the origins of storytelling and know what it consists of and what it is used for. Be aware that storytelling is a modern effective communication and marketing strategy. Develop specific narrative skills to be heard and chosen...
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
56m
Level:
Beginner
Personal branding & Social

Personal branding & Social

Acquire the basics to build a web identity, creating a personal brand on social media to quickly reach users. Know that inappropriate use of social media can lead to violation of information and privacy. Develop techniques...
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
52m
Level:
Beginner
Blog and Social Media

Blog and Social Media

Define social media tools and content in terms of marketing objectives and know the different types of users. Acquire useful information in terms of both reputation and content marketing. Have operational tools to successfully write on a blog...
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
52m
Level:
Intermediate
Web writing

Web writing

Master operational instructions to write correctly on the web. Learn effective writing rules and styles and avoid the most common mistakes. Suggest content promotion techniques for both search engines and corporate social media and blogs.
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
1h
Level:
Intermediate
Content management

Content management

Acquire specialized skills in content management. Analyze the key elements to create, manage, and share videos, blogs, and posts on the web and social media. Know how to engage and focus on the needs of your audience. Appro...
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
1h 7m
Level:
Advanced
Ethical use of social media and netiquette

Ethical use of social media and netiquette

Explore the delicate relationship between ethics and social media. Adopt the main netiquette rules and corporate guidelines for the use of social media by employees, even outside the work context. Be aware of the consequences, even in particular...
Area:
Digital competence Area
Competence:
Web and Social Media
Duration:
51m
Level:
Advanced
1 2

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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