Employee development, feedback and delegation

Competence in the Managerial and Administrative Area and Managing public resources. Recognize and enhance resources and contributions of employees; provide timely and constructive feedback; support motivation and growth; delegate activities and responsibilities by specifying expected results; provide opportunities for professional learning and updating; develop training plans and development actions.

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Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Online Courses:

Don't centralize, but trust

Don't centralize, but trust

Mature the ability to assign tasks and responsibilities to collaborators. Know the objectives, phases, and benefits of the delegation process, based on trust in others' abilities. Redistribute work activities from the perspective of developing individual potential...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
54m
Level:
Beginner
Delegation: priorities, benefits, control and monitoring

Delegation: priorities, benefits, control and monitoring

Use tools and priority definition models to identify delegable actions. Analyze the Eisenhower matrix to establish priorities and urgencies. In case of excessive work commitments, prevent stress with the R.A.I.N. method and implement the p...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
27m
Level:
Beginner
Why delegate and what to delegate

Why delegate and what to delegate

Learn about the positive impacts and benefits of delegation on individual empowerment and administration or company. Know when it's time to delegate and it's no longer possible to postpone. Know what to delegate and assign responsibilities to tasks...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
56m
Level:
Beginner
Actions for the development of collaborators

Actions for the development of collaborators

Know the skills, knowledge, and abilities of one's collaborators. Provide feedback on the work done, as a lever for motivation and involvement. Delegate tasks and activities, specifying expected results. Offer all employees opportunities to learn...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
31m
Level:
Beginner
Sustain motivation and growth with targeted strategies and activities

Sustain motivation and growth with targeted strategies and activities

Recognize the characteristics and specificities of individual collaborators. Provide clear and timely feedback on the activities carried out. Delegate activities and responsibilities in a manner commensurate with the skills. Support motivation and growth with targeted methods and actions, stim...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
35m
Level:
Intermediate
Delegation interview

Delegation interview

Implement knowledge of the necessary requirements to organize, manage and structure the delegation interview between delegator and delegate. Provide operational instructions to return effective feedback from the interview. Analyze a specific case and related problems and c...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
1h 3m
Level:
Intermediate
Effective Feedback

Effective Feedback

Understand the importance of giving and receiving feedback. Modulate your communication to produce effective and constructive feedback at work. Know the rules for providing negative, but improving feedback. Specific focus on examining many examples of...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
1h 8m
Level:
Intermediate
Manage human capital and activate development actions

Manage human capital and activate development actions

Acquire the knowledge tools of the principles and techniques of professional human capital management. Define individual development plans for your collaborators. Outline objectives and verification indicators regarding the achievement of goals. Expand...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
1h 4m
Level:
Intermediate
Empowerment oriented delegation

Empowerment oriented delegation

Be able to identify the skills usually required of the delegated subject. Know the indicators of a correct relationship in the delegation action. Learn the reasons why it is difficult to delegate and strive to eliminate any obstacles. Acquire useful suggestions...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
44m
Level:
Advanced
Techniques and methodologies of motivation in the delegation process

Techniques and methodologies of motivation in the delegation process

Develop the principles of self-motivation and hetero-motivation. Prepare a detailed plan of development actions. Analyze the theory of intrinsic motivation and the characteristics of delegation management. Understand the needs of collaborators through...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
1h 8m
Level:
Advanced
Structure customized learning and growth paths

Structure customized learning and growth paths

Structure customized learning and growth paths through the analysis of guidelines for the development of one's collaborators. Promote motivation and engagement of collaborators, identifying demotivating factors and enhancing transversal skills...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
33m
Level:
Advanced
Enhance needs and foster growth through evaluation, feedback, and delegation

Enhance needs and foster growth through evaluation, feedback, and delegation

Recognize and enhance the needs and characteristics of their collaborators. Implement performance evaluation processes in a fair and transparent manner. Provide timely and constructive feedback, based on the growth and development of human capital. Stimulate...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
28m
Level:
Advanced
Advanced Feedback

Advanced Feedback

Analyze the specific characteristics and benefits of feedback. Pay particular attention to the language used in the feedback. Analyze concrete cases of positive and negative feedback. If necessary, modify phrases and words to make the feedback...
Area:
Management Area
Competence:
Employee development, feedback and delegation
Duration:
35m
Level:
Advanced

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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