Cognitive Area

It is inherent in the cognitive processes that guide the thoughts and actions of public employees. It concerns skills of a systemic and creative nature such as understanding the context, orientation towards innovation, logical-deductive reasoning, problem solving, critical and systemic thinking, strategic vision, analysis and synthesis skills, learning, continuous training, professional updating.

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Area:
Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Goal orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Advanced
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Level:
Beginner
Intermediate
Advanced

Online courses:

Open-mindedness and brainstorming

Open-mindedness and brainstorming

Learning more about the techniques related to open-mindedness and stimulation of creativity. Being aware of how to classify problems. Implementing the knowledge of advanced techniques such as brainstorming, nominal group technique (NGT), catastrophe strategy and the Disney method. For ...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
1h 1m
Level:
Advanced
Techniques and methods for unleashing creativity

Techniques and methods for unleashing creativity

Learning the main problem-solving techniques to make decisions aimed at resolving issues. Learning how to analyse and address problems in a constructive and effective way. Understanding mind mapping and its purpose. A specialised focus is dedicated...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
1h 12m
Level:
Advanced
Address complex problems by proposing innovative solutions

Address complex problems by proposing innovative solutions

Focusing on relevant elements and potential consequences, even in the case of complex issues. Deepening the analysis by systematically collecting the necessary data and information, evaluating their quality and completeness. Taking into account different sources...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
33m
Level:
Advanced
Critical, systemic thinking and strategic vision

Critical, systemic thinking and strategic vision

Analysing organisational behaviours and skills related to critical and systemic thinking. Contextualising elements, factors and plans within a broader framework. Analysing, evaluating and solving problems rationally. Exploring the indicators of strategic vision...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
29m
Level:
Beginner
Development of critical thinking and the ability to analyse and synthesise

Development of critical thinking and the ability to analyse and synthesise

Distinguishing essential elements from less important ones, as well as subjective and objective elements. Organising thoughts clearly. Gathering information from different sources, making the right connections and evaluating them critically. Understanding the...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
32m
Level:
Beginner
Systems thinking for a comprehensive view

Systems thinking for a comprehensive view

Identifying correlations and relationships to create an overall vision. Managing complex information with a holistic and systemic perspective. Developing approaches that take into account a variety of points of view and positions. Having a clear overview of the problems and understanding...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
36m
Level:
Beginner
Suggesting solutions based on systems analysis and critical evaluation

Suggesting solutions based on systems analysis and critical evaluation

Clearly identifying all components of a problem. Analysing, evaluating and grasping the links between information and managing complex concepts with a strategic vision. Weighing the advantages and disadvantages of each possible option. Supporting reasoned conclusions...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
39m
Level:
Intermediate
Fostering critical thinking, systems thinking and strategic vision

Fostering critical thinking, systems thinking and strategic vision

Fostering critical thinking through a process of analysis and evaluation. Gathering and integrating data while verifying the origin and reliability of the information. Identifying the most relevant aspects by developing a holistic and systemic vision. Analyzing the main...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
27m
Level:
Intermediate
Orientation to strategic and systems thinking

Orientation to strategic and systems thinking

Tackling complex problems, identifying meaningful connections and synthesising crucial points. Showing critical mindset and reflective skills. Coming up with unique ideas and solutions, exploring possible alternatives and the consequences of various options. Changing...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
24m
Level:
Advanced
Systemic thinking and strategic vision: advanced indicators

Systemic thinking and strategic vision: advanced indicators

Breaking down and evaluating the variables of a problem. Connecting data and elements beyond the present and predicting future impacts. Considering the bigger picture and other points of view. Identifying various options and anticipating their potential implications. Developing critical...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
35m
Level:
Advanced
Life long learning: training and lifelong learning

Life long learning: training and lifelong learning

Consider ongoing training (Life long learning) a fundamental tool for personal and professional growth. Guarantee everyone's right/duty to training and professional updating regarding hard skills, soft skills and life skills. Be aware...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
49m
Level:
Beginner
Learning organization: learning organization

Learning organization: learning organization

Know the basic processes of the learning organization and the characteristics of an organization aimed at constant learning. Analyze the values ​​of the learning organization. Learn to learn and share knowledge with others continuously. Promote...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
1h 13m
Level:
Beginner
Orientation towards training and professional development

Orientation towards training and professional development

Be aware of your professional development needs. Accept feedback to correct any errors. Acquire knowledge and technical skills necessary for your role. Take learning opportunities when they arise. Develop a...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
35m
Level:
Beginner
Experiential learning and personal and professional development

Experiential learning and personal and professional development

Learning from experience to improve the scope of your role. Accepting feedback in order to get a return on your work. Actively seeking out opportunities to learn new things. Developing a personal and professional development path...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
33m
Level:
Intermediate
Investing in training

Investing in training

Know training needs and training planning and delivery phases. Acquire practical training tools in order to obtain the greatest advantages and benefits. Develop the awareness that investing in training and human capital leads to growth...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
38m
Level:
Beginner
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from public organisations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Collaborators, consultants, trainees, interns
  • People who would like to develop managerial, executive and leadership skills
  • People seeking to enhance transversal skills (behavioural, cognitive, emotional, relational, organizational, achievement, and management skills) useful at work and in life in general (at school, with family and friends, and in social relationships)

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to take part
in FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any device
  • Teaching materials (slide extracts)
  • Customers
  • Final tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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