Strategic Problem Solving

Area:

Cognitive Area

Competence:

Problem-solving

Duration:

1h 55m

Level:

Advanced

Trainer:

Notes

Goals:

Analyze the different factors influencing the response to critical situations. Understand various approaches (experiential, logical, creative) related to problem management and resolution. Acquire analysis tools and develop the five phases of the mental and operational strategic problem-solving process. Investigate the contents of TPN analysis and Matrix analysis technique.

Plan:

1. Principles and tools
What is a problem
Factors influencing the organizational response to critical situations
Experiential approach: advantages and disadvantages
Logical approach: advantages and disadvantages
Creative approach: advantages and disadvantages
2. Mental and operational process: the five phases
Process of problem solving & decision making
Definition of problem solving
TPN analysis technique
TPN Analysis: the method
Matrix analysis technique
€ 140.00

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