Ms. Francesca Maddaluno

National President AIDP (Italian Association of Personnel Directors) - Executive coach - Specialist in Management Consulting, Leadership and Human Resources - Lecturer PA360 Training on skills (www.thebestskills.com)

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Area:
Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Level:
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Intermediate
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Online Courses:

Assertive and effective communication

Assertive and effective communication

Having the necessary tools to improve our communication and build useful and productive relationships. Understand the importance of listening and know how to put active listening into practice. Have the ability to identify the axioms of effective communication...
Area:
Relational Area
Competence:
Listen and communicate
Duration:
52m
Level:
Beginner
Assertiveness and empathy: active listening for effective communication

Assertiveness and empathy: active listening for effective communication

Understand the languages of communication. Improve work and interpersonal relationships through credible, effective communication styles and assertive behaviors. Develop the ability to connect with others. Transform relationships positively through...
Area:
Relational Area
Competence:
Listen and communicate
Duration:
48m
Level:
Beginner
Collaborate, communicate, give and receive feedback

Collaborate, communicate, give and receive feedback

Promote collaboration, cooperation, and communication among team members. Improve team spirit and understand the benefits of teamwork, both in-person and remote. Understand the factors that foster generative collaboration and implement trust...
Area:
Relational Area
Competence:
Teamwork and Collaboration
Duration:
57m
Level:
Beginner

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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SUBSCRIPTIONS

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73100 Lecce (LE) - Italy

Phone +39 0832 409463

e-mail: info@thebestskills.com
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