1. PROVIDE OPERATIONAL GUIDANCE AND CLEAR OBJECTIVES FOR WORK TO BE DONE
Communicate to the group the objectives of your own structure
How are objectives communicated?
Examples of concrete behaviors
Communicating objectives
Clarity and understanding
Involvement
Information
Vision
Feedback
Transparency
Provide clear instructions on the activities to be carried out
How to provide clear information?
Benefits and usefulness of clear and understandable guidance
Behaviors
Practical examples
Instructions
Means of communication
Language
Feedback
Role of questions
Meetings
Decision-making process
Monitoring
Deadlines
2. RESPECT EQUAL OPPORTUNITIES AND COMBAT DISCRIMINATION
Communicate to the group the information useful for carrying out the work
Comprehensibility
Update speed
Transparency
Sharing
Benefits and usefulness of communication
Operational efficiency
Conflict management
Positive climate
Best practices and behaviors
Be attentive to respecting equal opportunities by countering any discrimination
Awareness of diversity
Prevention of discrimination
Guarantee of equal opportunities
Interventions to combat discrimination
Continuous training
Creating an inclusive environment
Structured monitoring of disparities
Corporate commitment
Active listening and support
Benefits and advantages of inclusive and anti-discriminatory actions