Management Area

It pertains to the management of processes, activities, people and budget. Skills such as team leadership, employee development, motivation, feedback, delegation, promoting change, diversity and inclusion DEI, leadership and coaching skills, performance evaluation, mainly concern managers and those who manage human capital. It develops personnel selection techniques.

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Area:
Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Level:
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Intermediate
Advanced
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Level:
Beginner
Intermediate
Advanced

Online Courses:

Planning and Adjusting Work Processes Anticipating Unforeseen Events and Criticalities

Planning and Adjusting Work Processes Anticipating Unforeseen Events and Criticalities

Plan activities to be carried out consistently with medium and long-term objectives. Organize work processes taking into account constraints, opportunities and possible unforeseen events. Remodulate work plans and programs in case of changed context conditions. Mon...
Area:
Management Area
Competence:
Process Management
Duration:
35m
Level:
Advanced
Identifying work phases and objectives and monitoring progress

Identifying work phases and objectives and monitoring progress

Divide tasks into work phases consistent with short-term objectives. List necessary activities and identify priorities. Identify and apply work methods and tools consistent with objectives. Organize act...
Area:
Management Area
Competence:
Process Management
Duration:
35m
Level:
Beginner
Project phases, tools and methods

Project phases, tools and methods

Identify and define personal and team objectives. Acquire knowledge for the correct planning of a project. Know what the project planning tools are. Understand the activities related to project management and completion. Anal...
Area:
Management Area
Competence:
Process Management
Duration:
1h 24m
Level:
Beginner
Manage processes by defining work tools and monitoring indicators

Manage processes by defining work tools and monitoring indicators

Plan activities to be carried out in the short and medium term. Identify and select appropriate work methods and tools, in line with company objectives. Develop work plans taking into account constraints and opportunities present in the structure. Define and use...
Area:
Management Area
Competence:
Process Management
Duration:
34 minutes
Level:
Intermediate
Project management: working on projects

Project management: working on projects

Understand the importance of working on projects. Know the purpose, work areas, and roles in the Project Management System. Examine the relationship between project structure and company structure. Acquire the tools to achieve winning projects, preventing failures...
Area:
Management Area
Competence:
Process Management
Duration:
53m
Level:
Intermediate
Project management: techniques and tools

Project management: techniques and tools

Acquire the skills to design, define, implement, and conclude a project. Analyze the four phases of project construction: ideation, definition, implementation, and conclusion. Explore specialized techniques and models for Project management...
Area:
Management Area
Competence:
Process Management
Duration:
1h
Level:
Intermediate
Process mapping, indicators and re-engineering

Process mapping, indicators and re-engineering

Distinguish between Business Process Analysis and Business Process Management. Know the tools to organize, automate, analyze and measure business processes. Understand the purpose of process mapping and know the relevant indicators. Explore examples of...
Area:
Management Area
Competence:
Process Management
Duration:
1h
Level:
Advanced
Model of behavior and guidance for collaborators

Model of behavior and guidance for collaborators

Know the values that should guide the actions and behaviors of the leader. Aspire to represent a highly positive leadership model. Become a point of reference and an exemplary and integral model of behavior for colleagues and collaborators. Have an orient...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
1h 14m
Level:
Beginner
Work by objectives

Work by objectives

Acquire the main tools of work by objectives and achieve results. Recognize the importance of personal strengths and motivation in relation to performances. Develop and implement a constant improvement orientation and a...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
1h 4m
Level:
Beginner
Provide clear guidance on work and combat discrimination

Provide clear guidance on work and combat discrimination

Communicate the objectives of your structure to the group. Provide clear guidance on the activities to be carried out. Share relevant information with the group to facilitate work. Be mindful of equal opportunities, showing awareness of diversity...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
38m
Level:
Beginner
Manager or Leader?

Manager or Leader?

Know the tasks and functions of the manager and the leader. Distinguish between manageriality and leadership. Acquire the tools to identify the advantages and criticalities of both managerial and leadership roles. Develop development actions aimed at inspiring the competencies...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
42m
Level:
Intermediate
Encourage everyone's contribution and promote inclusion

Encourage everyone's contribution and promote inclusion

Involve the group in the objectives to be achieved. Assign tasks to individuals in line with their skills and abilities. Facilitate the exchange and sharing of information within the group. Actively stimulate the contribution of all, promoting diversity...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
36m
Level:
Intermediate
Objective assignment and monitoring

Objective assignment and monitoring

To know how to practically manage an objective assignment interview and effectively communicate specific goals and objectives. Correctly manage a monitoring interview related to the achievement of quantitative and qualitative objectives. Manage the feedb...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
1h 58m
Level:
Intermediate
Define operational and development objectives

Define operational and development objectives

Be aware of the importance of defining objectives and correlating them with performance management models. Know how to distinguish between operational and development objectives, understanding their characteristics and benefits. Define a development timeline and creation...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
33m
Level:
Advanced
Leadership Styles

Leadership Styles

To be able to identify the general characteristics and distinctive signs of leadership. Recognize and contextualize the different types and different styles of leadership. Distinguish between leadership and servant leadership. Learn the concept of situational leadership. Ess...
Area:
Management Area
Competence:
Role model and team leadership
Duration:
1h 3m
Level:
Advanced
1 2 3 4 5

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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