Project management: techniques and tools

Area:

Management Area

Competence:

Process Management

Duration:

Level:

Intermediate

Trainer:

Management and Managerial Area Dr. Renato Votta

Trainer:

Mr. Renato Votta

Notes

Goals:

Acquire the skills to design, define, implement and conclude a project. Analyze the schemes of the four phases of project construction: design, definition, implementation and conclusion. Explore specialist techniques and models for excellent Project management (Work Breakdown Structure, Workpackage, Gantt chart, PERT diagram, Service level agreements).

Plan:

1. PROJECT DESIGN

Designing a project

Ideation Phase

Detailed outline of the design activities

Understanding the client system

Key Roles

Client

Key User

Project Spokesperson

Project resources

Project Plan

Risk in projects and possible causes

Risk management and Project management

2. DEFINE, IMPLEMENT AND CONCLUDE THE PROJECT

Define a project

Definition Phase

Detailed outline of definition activities

What è the Work Breakdown Structure (WBS)

What è the Workpackage

Definition of times and costs

How to define a program

Gantt chart with links (without resource constraints)

PERT Diagram ( Program Evaluation and Review Technique)Program Evaluation and Review Technique)

Example: Book Production

Resource Allocation

Balancing resources, cost, and completion date

Implementing a Project

Implementation Phase

Detailed Scheme of Implementation Activities

Project control

Detailed analysis of reporting

What are Service level agreements (SLA)

SLA Report and Performance Measurement

Project Team and Integration

Concluding a project

Conclusion Phase

Detailed Scheme of Conclusion Activities

Project presentation

Document structure

Objective

Method

Relationship

Attachments

Evaluation of human resources engaged in projects

Key issues and criticalities

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Key Competences for Work and Everyday Life

Areas:

Target audience

Private and public sector employees across all roles and professional profiles
Managers, directors, executives, middle managers, department heads, officials, team leaders
New hires in private companies and public sector organizations
Collaborators, consultants, trainees, interns
Students, unemployed individuals, job seekers

People preparing effectively for job interviews in the private sector

Anyone wishing to develop managerial, executive, or leadership skills
Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

People applying for public sector recruitment processes and competitive examinations

Goals

Develop cognitive, emotional, relational, organizational, achievement and management skills

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