Management of feedback interviews

Area:

Cognitive Area

Competence:

Learning orientation

Duration:

1h 52m

Level:

Advanced

Trainer:

Cognitive Area Dr. Antonella Costigliola

Trainer:

Dr. Antonella Costigliola

Notes

Goals:

To manage a feedback interview. Receive feedback to have a judgment on one's own work and correct any errors in case of negative feedback. Know how to behave in the future starting from the analysis of the past. Orient feedback to the constant search for areas of improvement. Examine the phases of feedback interviews and conduct an operational interview simulation.

Plan:

1. MANAGING FEEDBACK INTERVIEWS

Communication and feedback

Purpose of Feedback

Give precise feedback

Feedback management

Types of feedback

Effects of Feedback on People

Personal sphere and work performance

Attention to words: what to say and what not to say

Feedback interview: characteristics and variables

Acceptance of Feedback and Ability to Self-Reflect

2. EFFECTS OF CONSTRUCTIVE FEEDBACK AND INTERVIEW PHASES

Constructive feedback

Purpose of constructive feedback

Effects

Characteristics

Acceptance of feedback and recognition of one's own strengths and weaknesses

Accepting Feedback to Correct Potential Errors

Receive feedback to have a judgment on one's own work

How to behave in the future based on past analysis

Possible errors in defining constructive feedback

Distortion factors

Impact of role/position

Tendency to compare

Halo effect

Tendency to Polarize on Average Values

Projection Effect

Effect of prejudices

Feedback interviews

Feedback development interviews

Feedback management interviews

Development feedback

Orienting Feedback to Constantly Research Improvement Areas

Foster the development of skills

Management feedback

Share results and methods

Motivate actions

Feedback Interview Stages

Final Interview Convocation: Rules for Evaluator and Evaluatee

Final Interview Preparation: Rules for Evaluator and Evaluatee

Conduct of the final interview: rules for evaluator and evaluated

Closing the final interview: rules for evaluator and evaluated

Interview Simulation

€ 140.00

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Key Competences for Work and Everyday Life

Areas:

Target audience

Private and public sector employees across all roles and professional profiles
Managers, directors, executives, middle managers, department heads, officials, team leaders
New hires in private companies and public sector organizations
Collaborators, consultants, trainees, interns
Students, unemployed individuals, job seekers

People preparing effectively for job interviews in the private sector

Anyone wishing to develop managerial, executive, or leadership skills
Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

People applying for public sector recruitment processes and competitive examinations

Goals

Develop cognitive, emotional, relational, organizational, achievement and management skills

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