Relational Area

It concerns the management of interpersonal relationships and the ability to listen actively and communicate effectively, persuasively and charismatically. It includes the development of teamwork, collaboration and service orientation. It stimulates negotiation and conflict resolution skills. It takes care of organizational well-being and respect for all, promoting diversity, equality and inclusion.

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Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Online Courses:

Psychological and behavioral aspects of stalking

Psychological and behavioral aspects of stalking

Analyze the multiple forms in which stalking manifests. Identify the specific profiles of both the victim and the perpetrator of violence and harassment. Recognize the psychological and behavioral profiles of the aggressor and distinguish between the five types of stalkers...
Area:
Relational Area
Competence:
Diversity, equity and inclusion
Duration:
36m
Level:
Intermediate
Promoting an inclusive environment and social diversity

Promoting an inclusive environment and social diversity

Commit to achieving a public interest and the sustainable development of society. Reflect on how personal, social, and cultural backgrounds influence thinking and conclusions. Promote an inclusive environment and respect for all diversity. Ensure the...
Area:
Relational Area
Competence:
Diversity, equity and inclusion
Duration:
32m
Level:
Advanced
Affective education at work and in life

Affective education at work and in life

Develop elements of education on affectivity and respect for oneself and others. Promote measures for education on affectivity at work and in life, fostering a healthy and harmonious environment. Maintain a balanced approach to controlling emotions and...
Area:
Relational Area
Competence:
Diversity, equity and inclusion
Duration:
35m
Level:
Advanced
Organizational strategies against workplace violence and harassment

Organizational strategies against workplace violence and harassment

Understand the contents of ILO Convention No. 190/2019 and Recommendation No. 206 of 21/06/2019. Outline organizational strategies for eliminating violence and harassment in the world of work. Promote company-wide anti-harassment policies and identify measures to...
Area:
Relational Area
Competence:
Diversity, equity and inclusion
Duration:
35m
Level:
Advanced
Characteristics and outcomes of workplace stalking

Characteristics and outcomes of workplace stalking

Understand the characteristics of workplace stalking and identify differences with stalking. Identify the persecutory and destructive goals of the stalker. Discover the negative impacts of violence on the victim's health and work. Know how to recognize and co...
Area:
Relational Area
Competence:
Diversity, equity and inclusion
Duration:
28m
Level:
Advanced
1 2 3 4 5

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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SUBSCRIPTIONS

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