Methods and models of performance evaluation

Area:

Management Area

Competence:

Performance evaluation

Duration:

1h 25m

Level:

Intermediate

Trainer:

Management and Managerial Area Dr. Antonella Costigliola

Trainer:

Dr. Antonella Costigliola

Notes

Goals:

Knowing models of systems and methods of evaluating performance. Evaluating organizational behaviors associated with transversal skills (soft skills). Knowing how to identify quantitative and qualitative objectives of key performance indicators (KPI). Analyzing relevant indicators (criticism management, teamwork, strategic vision) and evaluation tools.

Plan:

1. PERFORMANCE EVALUATION: METHODS AND MODELS

Organizational behaviors and skills

Value skills

Transversal skills

Management skills

Analysis of organizational behaviors

Why use organizational behaviors?

Processes related to organizational behaviors

Responsibility

Comprehensibility

Simplicity

Relevance

Qualitative objectives of organizational behaviors

How to structure organizational behaviors

Declaration and KPIs

Key performance indicators

Quantitative and qualitative objectives of KPIs

Declaration and leadership

Operational examples of declaration

2. KEY PERFORMANCE INDICATOR (KPI)

Key performance indicators (Key performance indicator))

Qualitative objectives of KPIs: schema

Leadership and KPIs

Practical examples of KPIs

Requesting confirmation feedback

Criticism management indicators

Ability to correctly manage negative feedback

Indicators of correct teamwork

Indicators of a correct strategic vision

Evaluation tools

Evaluation Form

Grading

Logbook

Possible errors

€ 140.00

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Key Competences for Work and Everyday Life

Areas:

Target audience

Private and public sector employees across all roles and professional profiles
Managers, directors, executives, middle managers, department heads, officials, team leaders
New hires in private companies and public sector organizations
Collaborators, consultants, trainees, interns
Students, unemployed individuals, job seekers

People preparing effectively for job interviews in the private sector

Anyone wishing to develop managerial, executive, or leadership skills
Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

People applying for public sector recruitment processes and competitive examinations

Goals

Develop cognitive, emotional, relational, organizational, achievement and management skills

Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

Competence badge with blockchain technology

“Open badges”, digital certificates of participation with blockchain technology
"Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
Advanced Reporting
Possibility for Public Organisations to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.