Performance evaluation

Competence of the Management and Managerial Area and Managing public resources. Evaluate performance and organizational behaviors associated with transversal skills (soft skills); know the evaluation methods related to work by objectives, key performance indicators (KPI, Key performance indicator), MBO models (Management by objectives) and multi-source feedback; know how to use the logbook.

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Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Level:
Beginner
Intermediate
Advanced
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Level:
Beginner
Intermediate
Advanced

Online Courses:

Organizational behaviors and evaluation

Organizational behaviors and evaluation

Evaluate organizational behaviors, knowing criteria and parameters of performance evaluation. Know different types of objectives, systems, and evaluations. Understand what S.M.A.R.T. objectives are, and their related benefits. Learn the phases of...
Area:
Management Area
Competence:
Performance evaluation
Duration:
1h 20m
Level:
Beginner
Skills and evaluation

Skills and evaluation

Being aware of the importance of acquiring technical and specialized skills (hard skills), digital and transversal skills (soft skills) necessary in the world of work. Building and using diagnostic and evaluation tools on positions, performance, skills, ...
Area:
Management Area
Competence:
Performance evaluation
Duration:
50m
Level:
Beginner
KPI and multisource feedback

KPI and multisource feedback

Know performance evaluation tools related to management by objectives. Deepen the dynamics of Multi-Source-Feedback (MSF), an innovative process that complements the traditional evaluation system. Analyze performance evaluation methods...
Area:
Management Area
Competence:
Performance evaluation
Duration:
50m
Level:
Beginner
Methods and models of performance evaluation

Methods and models of performance evaluation

Know models of systems and performance evaluation methods. Evaluate organizational behaviors associated with transversal skills (soft skills). Know how to identify quantitative and qualitative objectives of key performance indicators (KPI). Analy...
Area:
Management Area
Competence:
Performance evaluation
Duration:
1h 25m
Level:
Intermediate
Performance Management Systems

Performance Management Systems

Know why it is necessary to evaluate performance and achievement of objectives. Understand the approach characterizing performance evaluation systems and their tools. Know performance management systems and the benefits of performance evaluation...
Area:
Management Area
Competence:
Performance evaluation
Duration:
29m
Level:
Intermediate
Human Capital Evaluation Tools

Human Capital Evaluation Tools

Know the different tools for evaluating human resources. Know what a logbook is, what it is used for and how to use it. Know the correct methodology for compiling an evaluation form. Know what the objectives of the evaluation interview are and what...
Area:
Management Area
Competence:
Performance evaluation
Duration:
40m
Level:
Intermediate
Skills balance

Skills balance

Have the tools to correctly map competences. Analyze the organizational context and its position in order to correctly build a competence balance. Implement knowledge of competence evaluation tools, ana...
Area:
Management Area
Competence:
Performance evaluation
Duration:
1h 11m
Level:
Intermediate
Evaluating Human Capital

Evaluating Human Capital

Analyze the different models of human resource management. Be able to distinguish between managerial and professional models, as well as between reactive and proactive management of employees. Deepen the examination of personnel evaluation areas, learning the characteristics...
Area:
Management Area
Competence:
Performance evaluation
Duration:
35m
Level:
Advanced
MBO and advanced performance management models

MBO and advanced performance management models

Knowing the new performance evaluation systems. Understanding the characterizing approach of Management by Objectives and Multi-Source-Feedback models. Analyzing the advantages and disadvantages of evaluating results and behaviors...
Area:
Management Area
Competence:
Performance evaluation
Duration:
1h 1m
Level:
Advanced
Effective tools in performance evaluation

Effective tools in performance evaluation

Know the operational tools for performance evaluation (evaluation form, logbook, survey). Learn contents, objectives, development actions and classification types (grading) of the evaluation form. Analyze purpose, contents and...
Area:
Management Area
Competence:
Performance evaluation
Duration:
39m
Level:
Advanced
Performance measurement indicators and KPI methodology

Performance measurement indicators and KPI methodology

Analyze the function of KPIs (Key performance indicators) and how they are used to measure business performance and processes. Understand measures, characteristics, and benefits of key performance indicators...
Area:
Management Area
Competence:
Performance evaluation
Duration:
24m
Level:
Advanced

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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