1. DEDICATION AND ENTHUSIASM IN THE SERVICE OF OBJECTIVES AND RESULTS
Go beyond what is required, if necessary
Invest energy and commitment in the activities of one's own competence
Definition of dedication
Concept of dedication
Contents and consequences of dedication
From enthusiasm to work success
Work beyond what is required in the interest of your organization
Ensure the achievement of assigned objectives
Focus on the objectives to be achieved
Characteristics of the person who intends to achieve objectives and results
Identify possible obstacles and impediments
Stop complaints
Achieve results even in case of difficulties
2. OVERCOME OBSTACLES, PERSEVERE, IMPROVE
Persevere in achieving the result
Keep commitments beyond obstacles and difficulties
Behaviors to adopt to overcome obstacles
Behaviors not to adopt to overcome obstacles
Adequate reactions vs inadequate reactions
Perseverance and resilience
What to do in case of difficulties?
Feasibility plan
Working for the constant improvement of performance standards
Kaizen: continuous improvement
Essential elements of the orientation to constantly improve
Adequate and inadequate reactions
Continuous improvement and work
Improve personal performance standards
Awareness process and improvement plan
Checklist verification