Achievement Area

It covers the operational aspects of job performance, and the development of personal and professional goals. It helps to develop skills related to reliability, accuracy, initiative and resourcefulness, a proactive attitude, responsible decision-making, results orientation, potential, and soft skills. It supports processes of self-development, self-confidence and self-esteem.

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Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Competence:
Context awareness and innovation orientation
Problem-solving
Systems thinking and strategic vision
Learning orientation
Emotional management
Stress and organizational well-being
Listen and communicate
Teamwork and Collaboration
Service Orientation
Conflict Management and Negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of Initiative and Resourcefulness
Result orientation
Potential, soft skills and self-development
Process Management
Role model and team leadership
Employee development, feedback and delegation
Motivation and growth
Resource Optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital Awareness
Web and Social Media
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Level:
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Intermediate
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Online Courses:

Respect rules, procedures, commitments, deliveries and deadlines

Respect rules, procedures, commitments, deliveries and deadlines

Work respecting the rules and internal procedures of your organization. Carry out work activities in accordance with the instructions received. Perform the tasks assigned, respecting the commitments made and ensuring the quality of performance at the same time. Di...
Area:
Achievement Area
Competence:
Reliability
Duration:
43m
Level:
Beginner
Working in the company's interest and taking responsibility

Working in the company's interest and taking responsibility

Encourage others to follow organizational rules and procedures. Carry out your work with seriousness, professionalism and dedication and in the interest of your organization. Responsibly manage the expected margins of discretion, in alignment...
Area:
Achievement Area
Competence:
Reliability
Duration:
33m
Level:
Intermediate
Time Management and respect for commitments and deadlines

Time Management and respect for commitments and deadlines

Analyze time management techniques to meet commitments and deadlines and ensure punctuality and reliability. Know how to recognize the problem of procrastination and identify the negative effects it produces in life and at work. Have the tools to manage cor...
Area:
Achievement Area
Competence:
Reliability
Duration:
1h 26m
Level:
Intermediate
Strategic commitment and motivation

Strategic commitment and motivation

Deepen knowledge of commitment and its fundamental steps. Verify your attitudes to work with commitment, sense of duty and attachment to company values, based on the sense of belonging to your organization. Analyze the relationship between lea...
Area:
Achievement Area
Competence:
Reliability
Duration:
55m
Level:
Advanced
Reliability, integrity, example for others

Reliability, integrity, example for others

Assume behavior consistent with the rules and values of the organization or company, serving as a model for others. Take responsibility for one's own work and that of others, even in case of errors. Operate in a consistent and responsible manner, earning the trust of others...
Area:
Achievement Area
Competence:
Reliability
Duration:
32m
Level:
Advanced
How to make responsible decisions

How to make responsible decisions

Understanding the mechanisms and characteristics of various individual decision-making styles (decisive, flexible, hierarchic, integrative). Gaining insight into how group decision-making processes develop and the related behaviours...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
58m
Level:
Beginner
Approach to decision-making

Approach to decision-making

Developing decision-making skills and the ability to take initiative. Making decisions consciously and responsibly. Understanding the company’s mission and goals. Identifying the contentious elements within a decision. Choosing between different options with...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
28m
Level:
Beginner
Promote responsible decisions

Promote responsible decisions

Recognize the potentially critical aspects of a decision. Choose between multiple options even in conditions of uncertainty, complexity, conflicting information and unforeseen events. Combine respect for constraints with decision-making by evaluating positive and negative factors. Favor...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
35m
Level:
Beginner
Adapting choices to the context in a flexible manner

Adapting choices to the context in a flexible manner

Know company mission and objectives. Make consistent decisions even in the presence of unknown circumstances or partial information. Choose the most appropriate action, adapting it to the situation in a flexible way. Choose between imperfect solutions, verifying advantages...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
35m
Level:
Intermediate
Choosing appropriate actions by evaluating alternatives

Choosing appropriate actions by evaluating alternatives

Adapting to situations in a flexible way by choosing the most appropriate course of action. Making decisions by weighing up the pros and cons of each alternative. Finding the right balance between quality and speed for each situation. Making informed and constructive...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
22m
Level:
Intermediate
Make conscious decisions with timeliness and responsibility

Make conscious decisions with timeliness and responsibility

Evaluate options and consequences of your choices in different situations and work contexts. Be able to make decisions in different situations, even in cases of uncertainty and risk. Develop adaptability and decisional flexibility. Act quickly,...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
30m
Level:
Advanced
Taking responsibility for one's choices and promoting accountability

Taking responsibility for one's choices and promoting accountability

Making decisions in a conscious and constructive way. Finding the right balance between quality and speed. Evaluating possible options, weighing the consequences of choices. Adapting and making sustainable decisions in the face of uncertainty, ambiguity and risk. Having the cap...
Area:
Achievement Area
Competence:
Responsible decision-making
Duration:
33m
Level:
Advanced
Work in a systematic, orderly, complete, and precise manner

Work in a systematic, orderly, complete, and precise manner

Work in a systematic and orderly manner in the execution of assigned tasks. Respect objectives, deadlines and performance standards. Use work tools to support activities, in order to work in a structured and methodical way. Verify the...
Area:
Achievement Area
Competence:
Accuracy
Duration:
33m
Level:
Beginner
Be diligent and attentive to work and work with discipline

Be diligent and attentive to work and work with discipline

Perform activities with accuracy and diligence, increasing performance. Work in an organized and methodical way. Make the most of work tools. Always check your work activities, with critical examination, sense of responsibility and attention, ...
Area:
Achievement Area
Competence:
Accuracy
Duration:
26m
Level:
Beginner
Be meticulous and accurate to meet quality standards

Be meticulous and accurate to meet quality standards

Define a rigorous and functional work method for the correct performance of your activities. Act in compliance with the required qualitative and quantitative standards. Check several times the accuracy of the information and the precision of your work, operating with...
Area:
Achievement Area
Competence:
Accuracy
Duration:
34 minutes
Level:
Intermediate
1 2 3

All you can Skills!

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional roles
  • New hires from public organisations
  • Those participating in public competitions and selections (graduates, diploma holders, university students and high school students, women, unemployed, inactive)
  • Collaborators, consultants, trainees, interns
  • Anyone wishing to develop managerial, executive, or leadership skills
  • Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

Develop cognitive, emotional, relational, organizational, achievement and management skills


Here are 30 good reasons to participate
to the FAD Soft & Life skills courses!

  • “Open badges”, digital certificates of participation with blockchain technology
  • "Soft skills badges" of participation and achievement, compliant with the 1EDTECH technological standard and internationally valid, certified with blockchain technology and divided into 3 assessment levels (Gold, Silver, Bronze)
  • Advanced Reporting
  • Possibility for P.A. to acquire and store digital certificates “Soft skills badge” of all their employees, divided by courses, test results, etc.
  • 24/7/365 access from any device
  • Course materials (slide excerpts)
  • Customers
  • Final tests

Cognitive Area:
- Understanding the public context

Emotional Area

Relational Area
– Interact in the Public Context

Operational Area
- Achieving Public Value

Management Area
- Managing public resources

Digital competence Area

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