Personality and conflict

Area:

Relational Area

Competence:

Conflict Management and Negotiation

Duration:

Level:

Advanced

Trainer:

Relational Area Dr. Anna Maria Cova

Trainer:

Dr. Anna Maria Cova

Notes

Goals:

Analyze the elements and characteristics of Myers-Briggs Type Indicator (MBI),assessment indicator of personalità. Provide knowledge tools to identify the types of personalità. Distinguish the characteristics that set apart both extroverted and introverted people, in order to adopt the best strategy in conflict management and resolution.

Plan:

1. Myers-Briggs Type Indicator (MBTI)

Personality Assessment Indicator

Trait Theories

Type Theories

Concept of preference

Identification of personality types

Exercise

2. Dimensions of personality type

Extraversion: characteristics

Introversion: characteristics

Exercises

Approach of extroverted people to meetings

Approach of introverted people to meetings

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Key Competences for Work and Everyday Life

Areas:

Target audience

Private and public sector employees across all roles and professional profiles
Managers, directors, executives, middle managers, department heads, officials, team leaders
New hires in private companies and public sector organizations
Collaborators, consultants, trainees, interns
Students, unemployed individuals, job seekers

People preparing effectively for job interviews in the private sector

Anyone wishing to develop managerial, executive, or leadership skills
Anyone looking to enhance soft skills — behavioural, cognitive, emotional, relational, organizational, achievement‑oriented, and managerial — that are valuable at work, at school, within the family, in social relationships, and, more broadly, in everyday life

People applying for public sector recruitment processes and competitive examinations

Goals

Develop cognitive, emotional, relational, organizational, achievement and management skills

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